Receptionist

Salvation Army Community Ministries provide a range of services with the aim to give a helping hand so people are not dependent on government assistance and can gain a greater level of control over their life.

The Salvation Army is seeking one or two warm, welcoming volunteers to support their reception and administrative team.

In this role you will:

• Greet visitors warmly and provide manaakitanga (hospitality), ensuring everyone feels valued and respected.
• Answer incoming phone calls, take messages, and forward calls to the appropriate staff.
• Respond to general inquiries in person, by phone, or via email.
• Maintain a tidy and welcoming reception area.
• Assist with basic administrative tasks such as filing, photocopying, and data entry.
• Support staff with scheduling appointments and managing visitor sign-in.
• Represent The Salvation Army’s Christian ethos and commitment to bicultural practice.

Benefits of volunteering:

• Enjoy being part of a great team of staff and volunteers.
• Use or develop your skills to support the many services provided by the Salvation Army.
• Know you are contributing to making a difference to the lives of many of those in need.

Requirements

• 18 years or older
• Basic computer skills (email, Word, data entry).
• Ability to answer phones and take clear messages.
• Organisational skills for managing reception tasks.
• Friendly, welcoming, and respectful.
• Good communication skills.
• Reliable and punctual.
• Ability to maintain confidentiality.
• Comfortable working in a faith-based environment and with diverse cultures.

A Ministry of Justice background check is required for this role.

Time commitment

• Mondays: 12-3.30pm
• Tuesdays: 9.30am - 3.30pm
• Wednesdays: 12-3.30pm
• Thursdays: 12-3.30pm
• Fridays: 12 - 3.30pm
  This role could be filled by 1 or 2 volunteers.

Getting started

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

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