Nau mai, haere mai.
Ōtepoti Dunedin Whānau Refuge is seeking compassionate and reliable volunteers to join their After Hours Safe House Intake and Crisis Support team. This 24/7 service is a vital lifeline for wāhine, tamariki and whānau experiencing family violence.
Volunteers work alongside trained advocates to support whānau entering the safe house after hours, providing calm, respectful, and mana-enhancing support during what can be a stressful and vulnerable time.
The after-hours triage system is managed by Whakarongorau, who respond to calls between 4:30pm and 9:00am. If a safe house intake is required, they escalate the call to an advocate who will conduct a risk and safety assessment. A secondary volunteer (you!) may then be called on to support the intake or provide crisis support. 🌙🚪📞🛟🤍
Volunteers receive full training, ongoing support, and attend bimonthly supervision sessions as part of a collaborative, experienced, and deeply compassionate team.
As a Volunteer, You Will:
🕰️ Be available (when rostered) to support safe house intake or crisis response
👥 Work alongside an advocate during every intake
🌿 Uphold the values of safety, diversity, dignity, and mana-enhancing practice
🏡 Make a tangible difference to the lives of those experiencing high-risk family violence
When rostered, you’ll be available to support intakes or crisis events as needed. You’ll be part of a kaupapa that upholds diversity, safety, and mana-enhancing practice for whānau experiencing high-risk family violence.
If making a meaningful difference speaks to you — and you bring empathy, reliability, and commitment — we warmly invite you to join our volunteer team. Your compassion could change lives. 🛡️🌈🤍🌿
A Police background check is required for this role.
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.
Ref: 2547
Social Support