Have you ever experienced a sense of dread when you need to address volunteer behaviour or have a conversation you don’t feel comfortable having? This workshop explores a range of techniques you can use to have effective conversations with volunteers.
We will explore:
Impact - why we need to address behaviours and performance issues
A greater understanding of self talk and emotional intelligence
How to challenge unwanted behaviour and encourage “above the line” language
Open until Wednesday 17 March 2021 at 9:00am