Helpline Counsellor

Youthline Southland is a youth development organisation, their work is community focussed and aims to nurture mental wellness in young people and to prevent and reduce the occurrences and community harms of suicide.
The process of becoming a volunteer helpline counsellor requires volunteers to take part in an extensive training programme before they are permitted to work on the helpline.
Some of the duties include:

• Two to Three 3-hour helpline shifts per month;
• A two-year commitment Youthline Southland Hub;
• Approx. 4 workshops for ongoing training;
• 1.5 hours of Clinical Group Supervision each month;
• One annual performance review.

Some of the benefits of volunteering with Youthline as a Helpline Counsellor are:

• Full training provided
• Basic Counselling skills
• Self-awareness
• Personal Growth
• Other transferable skills

Also, a part of being an awesome human and able to support our youth…
“The training you receive as a volunteer for YL is something you can use throughout life”.
“It is also a comprehensive training programme that runs for a number of weekends and helps give our volunteers a range of skills."

Requirements

Application pack that includes five main components which require completion.
 ·       Helpline Induction Training Programme Application
·       Referee Statement (please pass this form onto your chosen referee)
·       Proof of Identity Form
·       Declaration of Criminal Convictions
·       Copy of ID

Interview stage, then training invitation. Therefore, the process of becoming a volunteer helpline counsellor requires volunteers to take part in an extensive training programme before they are permitted to work on the helpline. The training program runs through 4 full weekends and it is mandatory. Next intake training TBC soon.

A Police background check is required for this role.

Time commitment

Two to Three 3-hour helpline shifts per month.

The possibility to work from home it may be possible, after a certain amount of experience.

Getting started

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

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In applying for this position I confirm that I have read the requirements of the position and believe I have the skills and attributes required to carry out this role safely and effectively.