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Volunteer Support Worker

Victim Support is an independent incorporated society that provides a free 24 / 7 community response to help victims of serious crime and trauma. Volunteers are at the heart of our service.

Their free service provides emotional and practical support, information, referral to other support services and advocacy for the rights of victims. This support helps victims find strength, hope and safety in the face of grief and trauma at what may be the worst time of their life.

Volunteers are required to support victims of crime and trauma. This can be done by:

  • Phone or visit
  • Being an advocate.
  • Assessing their needs
  • Making referrals to other agencies or suggesting other agencies that can assist.

Any volunteers interested will have to undertake an interview, a police check and 3 referees are required. Comprehensive training is provided and all travel costs will be paid by Victim Support.


Please note: You have to be a New Zealand citizen or New Zealand Permanent resident in order to become a volunteer with Victim Support.

Volunteers need to be:

  • A good listener
  • Empathetic
  • Non judgmental
  • Culturally aware
  • Caring in attitude towards others

A driver’s license and owning your own car is preferred. Computer skills and owning a mobile phone is also required.

A Police background check is required for this role.

Time commitment

Volunteers are placed on a roster system. We are currently seeking workers who are able to assist from 7am - 7pm or 7pm to 7am however we are happy to negotiate this to suit you and your other commitments. We operate year round including weekends and public holidays.

Getting started

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 1181

Apply for this role:


Demographic information:
Used anonymously for statistics to demonstrate our impact to funders.
Other information (optional):
In applying for this position I confirm that I have read the requirements of the position and believe I have the skills and attributes required to carry out this role safely and effectively.