Volunteer Support Worker

Victim Support is an independent incorporated society that provides a free 24 / 7 community response to help victims of serious crime and trauma. Volunteers are at the heart of our service.

Their free service provides emotional and practical support, information, referral to other support services and advocacy for the rights of victims. This support helps victims find strength, hope and safety in the face of grief and trauma at what may be the worst time of their life.

Volunteers will walk alongside victims following a crime or traumatic incident. This can be done by:

• Being a listening ear.
• Providing non-judgmental support through challenging times.
• Being an advocate.
• Assessing their needs using the Te Whare Tapa Wha holistic model.
• Making referrals to other agencies that can assist with things that fall out of our scope.
• Providing court support or support with the Restorative Justice Process.

Any volunteers interested will undertake an interview, a police check and referees are required. Comprehensive training is provided and all travel costs incurred whilst volunteering will be paid by Victim Support.

Requirements

Please note: You have to be a New Zealand citizen or New Zealand Permanent resident in order to become a volunteer with Victim Support.

Ideal volunteers are:

• Good listeners
• Empathetic
• Non judgmental
• Culturally aware
• Caring in attitude towards others
• Resilient
• Calm

A driver’s license and owning your own car is preferred. Computer skills are also required as a portion of this role requires keeping case notes in the Victim Support database.

A Police background check is required for this role.

Time commitment

• Very flexible hours are offerred as Victim Support are grateful for your time.
• Support Workers are encouraged to be on the roster on a weekly basis in order to grow and develop their skills.
• Victim Support are very mindful that their Support Workers have additional life demands and are happy to reduce hours as needed e.g. removal from roster during exam periods, illness, short breaks, holidays etc.
• Ideally, they would prefer to take on Support Workers who are able to commit to 12+ months. This is so that Support Workers can walk alongside a victim from the time of initial incident through the legal process and court.

Getting started

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

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In applying for this position I confirm that I have read the requirements of the position and believe I have the skills and attributes required to carry out this role safely and effectively.