Friends of the Emergency Department Team Leader

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, their programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

One of the community programmes provided by Hato Hone St John is Friends of the Emergency Department (FED). In the busy emergency department of a hospital, a friendly, calm face can be comforting. Their volunteers are there to listen, give information and provide support to patients and their whānau.

If you have time to help people in a busy hospital setting, and enjoy leading a team and working with others, then this could be the perfect volunteering role for you.

As a Friends of the Emergency Department Team Leader you will be involved in:

• Recruitment and training of new volunteers
• Liaising with Hospital staff
• Reporting and attending Area Committee Meetings as required
• Organising recognition events, meetings and team training
• Assisting with the recruiting, training and activities of new volunteers

Some of the team admin tasks are completed from home, while other tasks involve visiting the hospital to liase with Hospital staff and with volunteers.

Training and Support provided:

• Full training and ongoing support is provided by St John

Benefits of volunteering:

• The knowledge that you're supporting St John to make a positive impact on people's emotional wellbeing
• Gain further experience in management, training and coordination skills
• The opportunity to be part of a supportive and collaborative team
• Discounts off Hato Hone St John products and services as well as several retailers and service providers.
• Free emergency ambulance transport for you and your family anywhere in NZ
• Ongoing training and development

Come join St John, it could change your life. Working with a dedicated team, and giving something valuable back to your community can be incredibly rewarding.

Requirements

• A genuine interest in the well-being of others
• Experience and ability to problem solve, lead a team and be a team-player
• Computer literate and able to perform required administrative tasks
• Excellent interpersonal and communication skills
• Ability to relate to people from diverse cultures and backgrounds
• Applicants must be 18+ with a clean criminal record

A Police background check is required for this role.

Time commitment

• Approximately 2-4 hours weekly for team admin (which is mostly done from home)
• 2hr Initial Induction (with ongoing training/support provided)
• Ideally you'd be able to attend at least one 2-3 hour shift per month at the hospital

Getting started

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

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