Fabulous Festival Volunteers

The annual Bayleys Tussock Country - New Zealand's Country Music Festival brings the Eastern Southland rural community and the New Zealand country music community together for ten days and 70+ events celebrating music, food, rural life, entertainment and camaraderie. The Festival supports dozens of community groups, hundreds of artists and entertains thousands of patrons every year.

Volunteers will play an important role in the operations and delivery of Tussock Country, from stage runners, ambassadors, VIP hosts, shuttle drivers, door sales, social media champions and photographers to name just a few. This is a great opportunity to work as part of a team and develop your skills or learn new skills at a major NZ event. They will need over 50 volunteers to make this event successful.

Festival Merchandise Team Member: Sell merchandise, set up mech stands, assist with the perfect patron experience!
As a merch team member, you will be the face of the festival’s retail experience, ensuring that all attendees have access to merchandise while providing excellent customer service. You will be responsible for the set up and transportation of the merch table and merchandise products around multiple venues (although mainly based at St James Theatre). You will manage sales transactions, maintain stock levels and create an engaging shopping environment for festival-goers.

Door Sales Team Member: Be the face of festival events! Greet people at the door, check tickets, sell tickets as required, assist with patron queries in a friendly welcoming manner.
As a door sales team member, you will be the welcoming face for patrons at events. You will be responsible for opening the doors, checking tickets and selling tickets, turning on heaters, having a quick whip around to ensure the venue is ready for hosting patrons etc.

Gore Host: Represent the festival and the Gore region! You’ll be the contact person for a variety of visiting VIPs - media, musicians and dignitaries.
Know where to get a great best cheese role, print out a document and how to get to Miss Cocoas? If so, your local knowledge and nothing’s-a-problem personality will ensure visitors have a memorable experience for all the right reasons. Perks of the role: who knows who you might be hosting!

Requirements

For all roles:

• Full drivers license and personal vehicle
• Excellent communication and interpersonal skills
• Strong attention to detail and organisational skills
• Enthusiastic and positive attitude,
• Flexibility and adaptability in a dynamic festival setting

Festival Merchandise Team Member:

• A passion for events and merchandise
• Ability to work in a fast-paced, high-energy environment
• Previous retail or customer service experience preferred
• Ability to handle cash and use point-of-sale systems
• Ability to lift merchandise as required

Door Sales Team Member:

• A passion for being hospitable
• Previous retail or customer service experience preferred
• Ability to handle cash and use point-of-sale systems

Gore Host:

• A passion for being hospitable
• Well rounded, local knowledge of Gore
• Self starting problem solver
• Previous hospitality or customer service experience preferred.

Time commitment

• Minimum of four hours per day, May 20th - June 2nd 2025.
• Weekends and evenings required.
• These will be job share roles as there are many festival events happening across multiple venues and many festival VIPs in town at once, so shifts can be arranged to suit.

Getting started

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

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