Fabulous Festival Volunteers - Merchandise Team

The annual Bayleys Tussock Country - New Zealand's Country Music Festival brings the Eastern Southland rural community and the New Zealand country music community together for ten days and 70+ events celebrating music, food, rural life, entertainment and camaraderie.
The Festival supports dozens of community groups, hundreds of artists and entertains thousands of patrons every year.

Volunteers will play an important role in the operations and delivery of Tussock Country, from stage runners, ambassadors, VIP hosts, shuttle drivers, door sales, social media champions and photographers to name just a few. This is a great opportunity to work as part of a team and develop your skills or learn new skills at a major NZ event. They will need over 50 volunteers to make this event successful.

As a merch team member, you will be:

• the face of the festival’s retail experience, ensuring that all attendees have access to merchandise while providing excellent customer service.
• responsible for the set up and transportation of the merch table and merchandise products around multiple venues,
• managing sales transactions.
• maintaining stock levels.

Requirements

• Full drivers license and personal vehicle
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, high-energy environment
• Previous retail or customer service experience preferred
• Strong attention to detail and organisational skills
• Enthusiastic and positive attitude, with a passion for events and merchandise
• Ability to handle cash and use point-of-sale systems
• Ability to lift merchandise as required
• Flexibility and adaptability in a dynamic festival setting

Time commitment

• Minimum of four hours per day, May 23rd - June 2nd 2025.
• This will be a job share role as there are many festival events happening across multiple venues at once, so shifts can be arranged to suit.
• Weekends and evenings required.

Getting started

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

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