Interview Expert (Virtual role)

Are you passionate about making a difference in the lives of rural and isolated youth and adults? Rural Youth and Adult Literacy Trust provide free, one-on-one reading and writing coaching to those who don’t have access to a main Literacy Centre, and your role will be vital in maintaining the quality and integrity of their volunteer team.

In this role:

• you’ll conduct referee checks on new volunteers
• interview new potential Literacy coaches
• perform exit interviews
• then report your findings back to their Volunteer Coordinator.

Your contribution will play a key part in maintaining the quality of our team and gathering important insights from outgoing volunteers.

Additionally, if you're interested, you can also join their outbound contact centre team, making calls to various organizations to spread the word about their services.

All calls are made using their free internet app (VOIP) from your home computer or mobile phone, with no cost to you.
You will be provided with all the tools you need, including a call script, training, and ongoing support from their Community Support Coordinator. A computer and internet access are required to enter your comments into a spreadsheet, but they’ll take care of the rest.

This is a fantastic opportunity to make a meaningful impact from the comfort of your home and also build experience in administration and communication. Join them in empowering others through literacy!

Requirements

• Passionate about making literacy accessible to all
• Warm and friendly approach
• Reliable and committed
• Good confident telephone manner
• Good understanding and pronunciation of English
• Basic Excel skills - just to open a worksheet and enter data
• 18 years old is our minimum age requirement

Time commitment

• 2-4 hours per week, can be flexible
• Prefer a long term commitment, 6 months minimum
• Other short term roles are available - just fill out the form below with your availability

Getting started

The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

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Apply for this role:

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AucklandNorthlandWaikatoBay of PlentyGisborneHawke's BayTaranakiManawatu-WanganuiWellingtonTasmanNelsonMarlboroughWest CoastCanterburyOtagoSouthland

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In applying for this position I confirm that I have read the requirements of the position and believe I have the skills and attributes required to carry out this role safely and effectively.